1. Introduction
Stella’s Earrings (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://stellasearrings.co.za and make purchases.
2. Information We Collect
2.1 Personal Information
When you use our website, we may collect the following personal information:
- Contact Information: Name, email address, phone number, shipping address, and billing address.
- Payment Information: Credit card details, billing information.
- Account Information: Username, password, and other authentication details.
2.2 Non-Personal Information
We may also collect non-personal information, including:
- Usage Data: Information about how you use our website, such as pages visited, time spent on the site, and other analytical data.
- Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: To process your orders, manage payments, and deliver products.
- To Improve Our Website: To analyze usage and improve the functionality and user experience of our website.
- To Communicate with You: To send order confirmations, updates, newsletters, and promotional materials.
- To Provide Customer Support: To respond to your inquiries, requests, and complaints.
- To Comply with Legal Obligations: To comply with applicable laws and regulations.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies help us provide a better user experience by remembering your preferences and visits. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: admin@stellasearrings.co.za